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Customer Satisfaction
Customer Satisfaction
Section I: Quotation/Order Procedure
1. How would you rate the ease of order placement?
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2. Please rate the response time of order acknowledgement:
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3. Please rate VPT Components current lead times:
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4. Please rate our flexibility to expedite urgent orders:
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5. Please rate the promptness of VPT Components response to your request for quotation:
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Section II: Communication
1. How would you rate the availability of VPT Components personnel?
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2. How would you rate our feedback regarding delivery delays?
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3. How would you rate VPT Components overall response time to queries?
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4. How would you rate our response time to technical inquiries?
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Section III: Product Quality and Delivery
1. How would you rate our on-time delivery?
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2. How would you rate quality of packaging?
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3. Please rate the performance of the product you purchased from VPT Components, taking into consideration the performance parameters listed on the product data sheet and the ease of integration into your design:
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Section IV: Summary
1. Please rate VPT Components technical support:
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2. How would you rate the overall professionalism of VPT Components personnel?
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3. Please rate your overall experience with VPT Components:
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4. Please provide any other comments and suggestions that VPT Components would find helpful in serving your hi rel product needs:
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